Product managers, who have the budget responsibility for their products at the same time often have to carry the burden of keeping their own personnel, as well as the personnel of the resellers and all members of the distribution chain trained for achieving constantly better sales results. They have to be aware of the training needs for the personnel new to the products. At the same time, they have to keep track, that all individuals’ product skills are valid. They have to keep track on the expiration dates on person level and at the same time they have to watch for the decay of the time values of all accomplishments up to 18 months in advance. When substantial churn numbers have to be bridged, we all know, that they are more than happy to get assisted by intelligent software.
Managers, who have product responsibility often want to ask questions about the relationship between product skills and sales, or how some other Key Performance Indicators benefit from different product skills. Training Insights service gives a strait forward answer to this question. You get realistic estimates about the relationships of skills correlated with different sales results.
By extending these thoughts, you can consider what is the possibility to get for example extra sales by improving training results. Crunched numbers might show areas, where this is feasible. You know from experience how much personnel you need for budgeted sales performance. Wouldn’t it help to know how to pair sales volumes with skills, so that your operations are not limited by skills. When you know, that you have enough personnel with sufficient skills and your numbers are not there, you can start searching for corrective solutions elsewhere.
Written by Antti Kurki, Sales, Boudin Oy